Returns & Exchanges
At Inglesina, we want you to be completely satisfied with your purchase. If your item isn't quite right, we offer a seamless 30-day return policy for all unworn and unwashed items in their original packaging.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Securely pack the items in their original box and include all tags. Print the prepaid shipping label provided via email and attach it to the outside of the parcel.
- 3.Drop Off the Shipment
Take your package to the nearest authorized carrier location. Be sure to obtain a receipt for your shipment to track your package's journey back to us.
- 4.Receive Your Refund
Once our quality control team inspects the returned items, we will process your refund to your original payment method within 5-7 business days.